YTSAFETMS_TUPRU

Safe TMS has the ability to update the status of your tickets after a successful transport. For example; if you are using Jira, you can use this functionality to automatically advance to the next workflow step.

Obviously; your ticketing system needs to have a corresponding API for that, which should have been called in TickSys before filling this table.

Here is a sample configuration.

TICSY_ID	TICKET_TYPE_ID	TARGET_SYSID	SUB_TICKET_TYPE_ID	NEW_STATUS_ID
In this ticketing system...	...on this ticket type...	...after transporting to this SAP system...	...if the sub ticket type is (optional):	...set the ticket status to:
JIRA	10205	TPE	10300	11700
JIRA	10205	TPE	10411	11701
JIRA	10205	TQE	10300	10900
JIRA	10205	TQE	10411	10377
JIRA	10300	TPE		11700
JIRA	10300	TQE		10900
JIRA	10400	TPE		11701
JIRA	10400	TQE		10313
JIRA	10407	TPE		11700
JIRA	10407	TQE		10358
JIRA	10411	TPE		11701
JIRA	10411	TQE		10377