Activating Jira
Add a new entry to YTTICKSYS_TICSY with the following values:
| TICSY_ID | JIRA |
| TICSY_TXT | Jira |
| TICSY_IMP_CLASS | YCL_TICKSYS_JIRA |
Add a new entry to YTTICKSYS_JIDEF with the following values:
| SYSID | (Your SY-SYSID) |
| URL | (Your base Jira URL) |
| USERNAME | (Your Jira username) |
| PASSWORD | (Your Jira password) |
Add new entries to YTTICKSYS_JITRA for each status transition. For each "STATUS A -> STATUS B" transition, Jira has a unique transition ID. This table stores those values. In You may need help from your Jira admin to get those ID's since they are not visible on the user interface.
| FROM_STATUS | (Source status ID. Sample: 10306) |
| TO_STATUS | (Target status ID. Sample: 10313) |
| TRANSITION_ID | (Transition ID. Sample: 91) |
Add new entries to YTTICKSYS_JISTA . This table determines the assignee to be assigned to the issue after a status update.
| STATUS_ID | (Source status ID, leave blank for default. Sample: 10306) |
| JIRA_FIELD | (Field name containing the assignee. Sample: customfield_10114) |
| PRIORITY | (Priority of this rule) |
If you have custom fields for request transportation instructions, you need to register their custom fields into YTTICKSYS_JITIF .
| JIRA_FIELD | (Field name containing instructions. Sample: customfield_10427) |
If you have custom fields containing related SAP TCode values, you need to register their custom fields into YTTICKSYS_JITCF . It is assumed that this custom field can contain multiple values.
| JIRA_FIELD | (Field name containing instructions. Sample: customfield_10006) |
If you have custom fields containing main SAP module, you need to register their custom fields into YTTICKSYS_JIMMF . The program will find the first non-empty field and assume it to be the main module.
| JIRA_FIELD | (Field name containing instructions. Sample: customfield_10109) |
If you will be using GET_EARLIEST_STATUS, you need to fill YTTICKSYS_JISTO with the correct order of Jira statuses. This table is text based because ID's may change with each new definition, but status descriptions are typically stable.
| JSTATUS_TEXT_PATTERN | (Status text pattern. Sample: DUZELTILIYOR*) |
| STATUS_ORDER | (Order of status. Sample: 9) |
In some cases, you may want to replace values in Jira's JSON response. Typical case: Shortened number format (3.06E8) may not be supported by SAP's JSON parser. In such a case, you can use the table YTTICKSYS_JIJRR to replace those pesky values.
| REPLACE_ORDER | (Order of rule) |
| JSON_REGEX | Regex value to be replaced. Sample: .customfield_15255.:*\d\.\d\dE\d, |
| NEW_JSON_VAL | (Value to placed instead of RegEx. Leave empty to remove the RegEx value) |
Check the menu YTICKSYS for any further configuration which may have been missed in this document.