When tickets arrive a certain status, they become transportable. In this table, we are mapping the ticket status with the corresponding transport route.
Here is a sample configuration.
| TICSY_ID | STATUS_ID | ROUTE_ID |
|---|---|---|
| Ticketing system | Ticket status | Safe TMS transport route |
| JIRA | 10306 | TDE-TQE |
| JIRA | 10338 | TDE-TQE |
| JIRA | 10357 | TDE-TQE |
| JIRA | 10376 | TDE-TQE |
| JIRA | 10210 | TDE-TPE |
| JIRA | 10339 | TDE-TPE |
| JIRA | 10347 | TDE-TPE |
| JIRA | 10381 | TDE-TPE |
| JIRA | 11001 | TDE-TPE |
| JIRA | 11004 | TDE-TPE |